WhatsApp front desk for Indian businesses

Your WhatsApp, answered.

Even at midnight. Bookback reads what customers actually type and answers from your own details in seconds. No "press 1" menus. When a person is needed, the chat comes to you.

A7

Arena 7 Turf

WhatsApp · 11:48 pm

turf free tmrw 7? how much?

Football after 6 PM is ₹1,500 an hour. Tap below to see if 7 is free and book it:

Slot booked for 7 pm. Nobody had to wake up.

Not a menu bot

A menu bot makes customers press 1, 2, 3. Bookback just answers.

Customers type the way they talk: short, quick, full of typos, three questions in one. Bookback reads the whole message and replies like a good receptionist, using only your own details.

A menu bot

turf free tmrw 7? how much n parking?

Welcome to Arena 7! Reply with a number:
1. Prices
2. Timings
3. Location

1

Before 6 PM: ₹1,200/hr. After 6 PM: ₹1,500/hr.
Reply 0 for the main menu.

Parking and 7 pm? Still not answered.

Bookback

turf free tmrw 7? how much n parking?

Football after 6 PM is ₹1,500 an hour, and parking is free inside the gate. Tap below to see if 7 is free and book it:

Every question answered, in one reply.

  • Buttons are shortcuts, never a must
  • Never makes up a price or a free slot
  • Doesn't know? It passes the chat to you

Messages Bookback answers every day

  • Is there parking?
  • Do you take walk-ins?
  • u open sunday?
  • Is breakfast included?
  • Do you offer a free consultation?
  • how much 1 hr after 6??
  • Can I bring my own ball?
  • demo class available?
  • Can I pay at the venue?
  • Do you groom cats?
  • turf free tmrw 7?
  • Do you deliver?

What it does

A front desk that never sleeps

Answers come only from details you've approved. Anything it can't answer comes to you.

Answers in seconds, day and night

Prices, timings, parking, what to bring. It never makes up a price or a free slot.

What time do you open on Sunday?

Good morning! On Sundays we're open from 6 AM to 1 AM.

Can I bring my own ball?

Of course. Match balls and bibs are free at the counter too.

Sends your booking link

Customers book on the page you already use. One calendar, no double bookings.

Book a slotarena7.in/book

Customer booked Saturday, 8 pm

Hands the chat to you

Group bookings, complaints, anything you choose. You get an alert on your own WhatsApp. Reply to it to answer, send /bot to hand back.

Bookback alert

Meena needs you. Corporate tournament for 6 teams on 14 December.

Hi Meena, yes we can host it. Calling you in 10 minutes.

Fills itself in. You approve every answer.

Share your website, Google Maps or Instagram link. Bookback fills in your prices, timings and FAQs in minutes and shows where each came from. Fix anything marked "check this", press Approve and go live, and it uses nothing else.

Found on your linksApprove and go live

Football after 6 PM

₹1,500 an hour

From your website

Is there parking?

Free parking for 20 cars and bikes inside the gate.

From Google Maps

Are studs allowed?

Check this: "No metal studs"

From Instagram

  • Every chat in your dashboard
  • Keep using the WhatsApp Business app
  • Sends your photos when asked
  • Staff logins for your team
  • Customers can reply STOP
  • Your data kept separate

How it works

Live in a day

  1. 1

    Share your links

    Your website, Google Maps listing or Instagram. Bookback reads them and fills in your services, prices, timings and FAQs in minutes.

  2. 2

    Check and approve

    Anything it isn't sure of is marked "check this". Nothing reaches a customer until you press Approve and go live.

  3. 3

    Connect WhatsApp

    Link your WhatsApp Business number from your dashboard. From then on, every customer gets a reply in seconds, day and night.

Industries

Ready for 32 kinds of business

Each comes with the questions its customers ask most, so you start with answers, not a blank page.

Friends arriving at a floodlit rooftop turf

Sports venues

Is there parking? What happens if it rains?

A smiling receptionist at a bright clinic counter

Clinics

Do you offer a free consultation? How long is a session?

A stylist blow-drying a client's hair in a teal-tiled salon

Salons and spas

Do you take walk-ins? Do you do bridal makeup?

A homestay veranda with filter coffee, looking over misty hills

Hotels and stays

What are the check-in times? Is breakfast included?

A dosa and filter coffee on the counter of a busy Chennai café

Restaurants and cafés

Can I see the menu? Do you take reservations?

See all 32 industries
  • Aesthetic clinics
  • Salons and barbers
  • Car and bike service
  • Caterers and bakers
  • Tuition and coaching
  • Coworking
  • Dental clinics
  • Diagnostic labs
  • Driving schools
  • Gaming zones
  • Event venues
  • Yoga and dance studios
  • Gyms
  • Home services
  • Hostels and PGs
  • Hotels and homestays
  • Laundry
  • Doctors' clinics
  • Pet grooming
  • Photo studios
  • Physiotherapy
  • Preschools
  • Consultants
  • Real estate
  • Restaurants and cafés
  • Retail shops
  • Spas
  • Sports venues
  • Travel agencies
  • Vehicle rental
  • Vet clinics
  • Any other business

Pricing

Simple monthly plans

Free setup, no lock-in, cancel any month. Prices are + 18% GST. WhatsApp's own charges are passed on at cost, and replies to customers who message you are free from Meta.

Starter

₹1,499/month

or ₹14,990 a year, 2 months free

Extra chats ₹3 each

Answers every question and sends customers to your booking or shop link.

  • Up to 500 customer chats a month
  • Answers from your approved details, in your customers' language
  • Sends your booking or shop link
  • Handover alerts on your WhatsApp
  • 2 staff logins
Start with Starter

Most popular

Growth

₹2,999/month

or ₹29,990 a year, 2 months free

Extra chats ₹2 each

For businesses without a booking app: takes bookings itself and reminds customers before they come.

  • Up to 1,500 customer chats a month
  • Everything in Starter
  • No booking app? It takes bookings on the Bookback calendar
  • Reminders before each booking, with Confirm, Reschedule and Cancel
  • 5 staff logins
Start with Growth

Pro

₹5,999/month

or ₹59,990 a year, 2 months free

Extra chats ₹1.50 each

For busy and multi-branch businesses, working with the booking system you already use.

  • Up to 4,000 customer chats a month
  • Everything in Growth
  • Up to 5 branches
  • Works with your existing booking system
  • 15 staff logins and priority support
Start with Pro

What's a chat? One customer talking to you within 24 hours. If you go past your plan's chats, the assistant keeps replying and each extra chat costs your plan's own rate (₹3, ₹2, ₹1.50) on your next invoice, so you never pay a penalty. It never switches off mid-month.

Not sure which plan? Get a free demo of your own business and we'll suggest one.

FAQ

Questions owners ask

Something else? Write to contact@aithrivesolutions.com.

Is this a "press 1 for prices" bot?

No. When someone just says "hi", Bookback may offer a few buttons, like "Book a slot" or "Talk to us", as shortcuts. But customers never have to use them or learn any numbers or keywords. They can type the way they normally do, like "turf free tmrw 7? how much n parking?", and get one proper reply, written from your own approved details.

Does it reply in Tamil or Hindi?

Yes. Bookback replies in the language the customer writes in: Tamil, Hindi, Tanglish like "bro slot iruka?", Hinglish like "kal 7 baje free hai?", or English. Prices, service names and your address stay exactly as you wrote them. When a chat comes to you, the alert is in English.

Do I have to type out all my answers?

No. Share your website, Google Maps listing or Instagram, and Bookback fills in your services, prices, timings, policies and FAQs, with the source of each. You check them, fix anything marked "check this", and press Approve and go live.

Does Bookback take bookings itself?

Usually it sends customers to the booking page or app you already use, so there's only ever one calendar. If you don't have one, the Growth and Pro plans can take bookings on Bookback's own calendar and remind customers before they come. On Starter, it collects the customer's details and passes them to you.

How much does it cost?

Starter is ₹1,499, Growth ₹2,999 and Pro ₹5,999 a month, + 18% GST. Setup is free and you can cancel any month. Pay yearly and get 2 months free. See pricing for what each plan includes.

What if it doesn't know the answer?

It doesn't guess. It tells the customer it will check, and questions your details don't cover, plus topics you've chosen to handle yourself, come straight to you with an alert on your WhatsApp.

Can I keep using the WhatsApp app on my number?

Yes. Bookback works alongside the WhatsApp Business app on the same number. When you reply to a customer from your phone, Bookback steps back in that chat so you never talk over each other. Your past chats and contacts aren't copied into Bookback.

Can I see every chat and reply myself?

Yes. Every conversation is in your dashboard. Take over any chat, reply, and hand it back when you're done.

What happens to my customers' data?

It's kept separate from every other business, used only to run your front desk, and deleted 12 months after the last message. See our privacy policy.

Let Bookback answer tonight

Send us your website, Google Maps or Instagram link. When we meet, Bookback builds a demo of your own business from it in about a minute, and you chat with it on WhatsApp from your own phone before you decide.